This Privacy Policy explains how Pacific Access Mortgage collects, uses, and discloses personal information of clients and users of our mortgage brokerage services and our website, www.pacificaccessmortgage.com. We take your privacy seriously and are committed to protecting your personal information. By using our Services, you consent to our use of your personal information as outlined in this Policy.
INFORMATION WE COLLECT We collect personal information that you provide to us, such as your name, email address, phone number, home address, employment information, financial information, credit history, and any other information necessary to facilitate the loan application process. We also collect information about your use of our website, such as your IP address, browser type, device type, and operating system.
USE OF INFORMATION We use your personal information to provide and improve our Services, to communicate with you about your loan application, to respond to your inquiries, to process your payments, and to comply with our legal obligations. We may also use your personal information to send you marketing communications about our Services or those of our partners, but you may opt-out of receiving such communications at any time.
SHARING OF INFORMATION We share your personal information with third-party service providers who assist us in providing our Services, such as lenders, credit bureaus, appraisers, and title companies. We also share your personal information with our affiliates and partners who offer complementary products and services that may be of interest to you. We may also disclose your personal information in response to a court order or other legal obligation, or to protect our rights, property, or safety or those of our clients or others.
DATA RETENTION We retain your personal information for as long as necessary to provide our Services and to comply with our legal obligations. We may also retain your personal information for a reasonable period of time after you cease to use our Services for the purposes of marketing and customer support.
SECURITY We use reasonable security measures to protect your personal information from unauthorized access, disclosure, or use. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.
CHILDREN’S PRIVACY Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from children under the age of 18.
YOUR CHOICES You may choose to opt-out of receiving marketing communications from us at any time by following the instructions in the communication or contacting us at info@pacificaccessmortgage.com. You may also update or correct your personal information by contacting us at the same email address.
CHANGES TO THIS POLICY We may modify this Policy from time to time by posting the revised Policy on our website. Your continued use of our Services after the posting of the revised Policy constitutes your acceptance of the revised Policy.
CONTACT US If you have any questions or concerns about this Policy or our privacy practices, please contact us at info@pacificaccessmortgage.com.